The North Carolina Licensing Board for General Contractors (NCLBGC) is the authoritative body for the licensing of general contractors in the State of North Carolina. In the course of a construction project, contractors can behave in a manner that is harmful to a consumer. In these situations, one potential course of action for the consumer is to file a complaint against the general contractor through the NCLBGC.
Consumers can file a complaint through the NCLBGC website by requesting a complaint form. After the form is submitted, the NCLBGC will undertake the task of investigating the complaint. The general contractor will then be notified of the complaint and given a chance to respond to the allegations laid out by the consumer. Then, the case is sent to the Board’s Review Committee, and a determination is made as to whether a hearing should be held. In situations where a hearing is held, the Board has the authority to revoke or suspend the contractor’s license.
While complaints can allow a consumer to have their grievances heard, it is important to note that the NCLBGC does not have the authority to require a general contractor to repair problems, levy a fine, or pay money back to a consumer. If a consumer wishes to receive money from the general contractor, they will need to pursue legal proceedings through the court system.
The attorneys at Hannah Sheridan & Cochran, LLP have experience representing general contractors before the NCLBGC. If you are a general contractor and a complaint has been filed against you, please contact one of the HSC attorneys to assist you throughout the process.